This 4 day course is your one-stop-shop solution to understanding and implementing the essentials of residential property management. From operations to finance to human resources, you will get every skill you need to optimize residential management, and enhance your reputation in your marketplace.
This course covers trends and issues that affect the housing industry and teaches proven multi-family housing management skills with a focus on high standards of performance within today’s economic realities and your market. The course reflects the residential manager practical needs, the employer expectations, and resident priorities.
This course meets program requirements for the ARM® designation.
REIC offers this course virtually.
Upcoming RES201 Dates
If no upcoming dates are listed, please check periodically for course additions.
Course Content
Human Resource and Realtionship Management
Management styles
Intergenerational dynamics
Employee motivation
Recruiting and hiring
Employment laws
Communication
Performance evaluations
Fostering productive relationships with conventional owners
Affordable housing ownership entities and regulatory bodies
Student housing owners, students, parents, and university staff
On-site Maintenance Management
Maintenance systems
Working with contractors
Inspections (including additional regulatory inspections required for affordable housing)
Service requests
Energy and water conservation strategies
Environmental hazard procedures
Managing “The Turn” for student housing
Property Financial Management
Accounting
Budgeting
Operating expenses
Capital expenses
Financial reports
Marketing and Leasing
Demographics
Target markets
Student housing campus analyses
Comparison grid analysis
Marketing strategies and social media
Leasing tactics
Affordable housing wait list procedures
Fair housing provisions under the Canadian Human Rights Act and resident retention strategies
Course Fees
Members:
$995 plus tax
Non-Members:
$1225 plus tax
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